How Logistics and Supply Chain Companies Achieve Visibility
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Logistics and supply chains run on one critical question: “Where is everything right now?” As delivery networks scale, that question becomes harder to answer. Orders flow through warehouses, trucks, hubs, partners, and cities. Each generates more data that is often stored in disconnected systems.
For a very long time, Indian logistics companies struggled with fragmented visibility. GPS data is in one system, warehouse data remains in another, customer updates exist somewhere else, and performance reports arrive too late to act on.
The leaders changed this by connecting data systems end-to-end, not just tracking movement, but building a shared, real-time view of operations. Delhivery, Blue Dart, and Flipkart’s Ekart show how visibility is achieved while scaling.
Delhivery: Network-Wide Visibility Across Millions of Shipments
Delhivery operates one of India’s largest logistics networks, handling millions of shipments from warehousing to last-mile delivery. At this scale, traditional reporting simply doesn’t work. Delhivery invested heavily in integrated data platforms that connect:
- Shipment scans across hubs and delivery points
- Real-time vehicle and route data
- Warehouse operations and inventory movement
- Customer and partner systems
Instead of isolated dashboards, Delhivery built network-level visibility, allowing teams to see delays, congestion, and performance bottlenecks as they happen. This connected view enables to reroute shipments, reallocate capacity, and improve delivery reliability.
Visibility comes not only from tracking parcels but also from connecting operational data across the entire logistics lifecycle.
Blue Dart: Real Time Tracking and Operation Controls
It would not be an exaggeration to call Blue Dart synonymous with express logistics in India. Maintaining that standard across air and ground networks in real time requires seamless data integration on their systems. In this case, the systems at Blue Dart integrate:
- Tracking shipment at multiple points of transit
- Air and ground schedules for transports
- Metrics of the performance of hub and facilities
- Customer notification systems
In effect, seamless data flows between operations and customer-facing platforms enabling Blue Dart to provide precise delivery commitments and real-time status updates. Internally, teams leverage connected data for tracking the levels of service, early detection of delays in transit, and consistency of delivery across geographies. Here, visibility is a customer trust mechanism, powered by connected data systems.
Flipkart Ekart: End-to-End Supply Chain Intelligence
Ekart, Flipkart's logistics arm, handles one of the most complicated e-commerce supply chains in India from pickups at the seller end to last-mile delivery, particularly during peak sales. This visibility was attained when Ekart was able to build an end-to-end data integration on:
- Seller systems and order management
- Fulfillment centres and inventory movement
- Transportation and last-mile delivery
Ekart uses data analytics and software supply chain solutions for its monitoring and decision-making process. They can forecast peak times and make necessary adjustments before it becomes a problem. The result is decisions made during the movement of the product, as opposed to after the report is created.
What These Leaders Have in Common
Despite different business models, Delhivery, Blue Dart, and Ekart followed the same visibility blueprint: bringing operational, transactional, and real-time data into a shared platform, defining performance indicators once and using them across teams, moving to live operational intelligence, and embedding insights directly into workflows, alerts, and decision systems.
Visibility isn’t about more dashboards, it’s about one trusted view of reality, accessible to everyone who needs to act.
How DataSense Works the Same Way
DataSense exists to make this transformation repeatable, not only for logistics leaders, but also for any organization scaling complex operations.
Just like modern logistics platforms, DataSense focuses on connected, governed data systems: collecting data from tracking systems, IoT, partner feeds, and operational tools into a single source of truth; making data discoverable, reliable, and compliant without slowing teams down; and turning analytics into real-time actions across operations, planning, and customer experience.
Where logistics leaders reduce the gap between shipment movement and response, DataSense reduces the gap between signal and decision across the organization.
Final Words
Visibility has become less about a competitive advantage, a hallmark, but more a ‘survival’ requirement. Delhivery, Blue Dart, and Ekart’s integrated data systems have enabled the proactive execution of the logistics industry, shifting from just problem-solving.
The same principle applies across industries. When data is connected and accurate, teams can make decisions with confidence. Having visibility is no longer something that companies attain after growth, but something companies design for from the start. DataSense just does it seamlessly.